Last updated: 2026-01-04

At VAME, we are committed to protecting the privacy and security of our customers. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vame.online.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including:

• Identity Data: Name and contact details.

• Financial Data: Billing address, shipping address, and payment information (processed securely through Shopify).

• Contact Data: Email address and phone number.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your custom commissions or orders.

• Screen our orders for potential risk or fraud.

• Improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site).

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. We use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

4. Data Retention

When you place an order through the site, we will maintain your Order Information for our records to satisfy legal, accounting, or reporting requirements (such as tax laws). We will hold this information until you ask us to delete it, provided we are not legally required to keep it.

5. Your Rights

If you are a Canadian resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Cookies

We use cookies to maintain your shopping cart, remember your preferences, and provide a seamless browsing experience. You can turn off cookies via your browser settings, though this may impact your ability to use certain features of the store.

7. Security

We follow industry-standard security measures (including SSL encryption) to protect the personal information submitted to us. While we take every reasonable precaution, please note that no method of transmission over the internet is 100% secure.

8. Third-Party Services

In general, the third-party providers used by us (such as payment gateways and delivery services) will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

9. Changes to This Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us through our website contact form at vame.online/contact.